FREQUENTLY ASKED QUESTIONS

When will I receive my order?

All orders take up to 4 days to make. The production time is extenisve as all products are hand made. Shipping takes anywhere between 6 - 12 days.



My order has a defect. What do I do now?

If you're order is defective, please email pvdvip401@gmail.com. Include your order number, a picture of the defective item, and whether you'd like a refund or exchange. Defective items are those that have clear issues with the actual garment. If the garment does not fit properly, or you are unhappy with the placement of the screen print, a refund or exchange cannot be issued.



I have a design I'd like to submit. What's next?

All designs can be submitted to pvdvip401@gmail.com. Please include the design, your name, and phone number in the body of the email. The subject of the e-mail should read "PVD Apparel Design Submission".



Do you have a sizing chart?

Sizing charts can be found by clicking on the picture of each item. It is the last picture.